Dispute & Chargeback Policy

If you believe a charge from 2BRO'S Ventures Ltd. Liability Company (doing business as “Nextinet”) is incorrect, unauthorized, or duplicated, contact us before filing a card-network dispute. Include your receipt email, approximate date, amount, and a short description of the issue. We respond to billing inquiries within 2 business days.

Our process

• We investigate the order, delivery or login records, and prior communications.
• If we find an error, we refund or correct promptly.
• If the charge is valid, we explain why and provide documentation.

Card network disputes

Filing a dispute without contacting us first may delay resolution and can result in temporary suspension of access while the dispute is open. We cooperate fully with payment networks and will provide delivery, login, communication, and policy evidence when defending legitimate charges. Nextinet remains the merchant of record for the dispute.

Fraud

If you did not authorize a charge, tell us immediately so we can help secure the account and coordinate with the payment processor.

Contact

• Email: info@nextinet.com
• Phone: +12724670233
• Mail: 1021 E Lincolnway, 7693 · Cheyenne, WY, 82001