Frequently asked questions
Buying from Nextinet: payment, billing, refunds, cancellation, delivery, tax, and support.
Who is the seller and merchant of record?
Nextinet — legally 2BRO'S Ventures Ltd. Liability Company — is the seller and merchant of record for every purchase on this site. Charges appear under our name (or our payment processor's descriptor), and we handle receipts, delivery, refunds, and support.
How does payment work?
You pay on a secure hosted checkout run by our payment processor. Card details never touch our servers, and your receipt will be sent by email after the payment is confirmed. Prices are shown in USD.
Which purchases are subscriptions, and how does renewal work?
Hosted Invoicing ($49 /mo); Subscription Billing ($79 /mo); Fraud Guard ($99 /mo); Sales Tax Calculation ($29 /mo); Dispute Protection ($99 /mo); Customer Support Desk ($49 /mo) are recurring subscriptions. They renew automatically each billing period until you cancel, and access continues through the end of the paid period.
How do I cancel a subscription?
Use the self-service Manage subscription page: verify the email address on your receipt and cancel or resume in a few clicks. Cancel anytime before the next renewal to avoid further charges; access generally continues through the end of the paid period.
What is the refund policy?
For one-time purchases, request a refund within 14 days of purchase if the digital product or service was not delivered, was materially defective, or did not match its description. We respond to refund requests within 2 business days, and approved refunds go back to the original payment method.
How is my order delivered?
Everything sold on this site is digital software or services, delivered electronically. Your emailed receipt confirms the order; access or onboarding details follow to the same email address.
What about sales tax?
Tax handling is confirmed when checkout starts. If no sales tax is collected, the seller remains responsible for tax compliance and remittance. Tax handling: no sales tax is added at checkout. The seller has declared it currently has no registration or nexus requiring collection for these sales and remains responsible for tax compliance and remittance.
How do I reach support?
Email info@nextinet.com, or call +12724670233, or use the contact page on this website. We respond within 2 business days.
Still stuck? See our Terms, Privacy Policy, or contact us directly.